ACH Remittance Advice Email Sample: How to Build Effective Payment Notifications

Are you tired of the hassle that comes along with receiving and processing ACH payments? Well, fret not, because we have the perfect solution for you – ACH remittance advice emails. These emails contain all the necessary information you need to process payments efficiently and accurately.

To make things even better, we have some ACH remittance advice email samples that you can use as your guide. You can edit them as needed to fit your specific requirements.

Our aim is to simplify your payment processing journey and save you time. No more sifting through piles of paperwork or struggling to figure out where a payment came from. Our ACH remittance advice email samples will provide you with all the information you need, neatly packaged in an email.

So why wait? Try out our ACH remittance advice email samples and simplify your payment processing tasks today.

The Best Structure for an ACH Remittance Advice Email Sample

When it comes to sending ACH remittance advice emails, it’s important to have a clear and concise structure that effectively communicates the necessary information. Here is a breakdown of the recommended structure:

Subject Line

The subject line should be straightforward and informative. It should include the business name, invoice number, and the word “remittance”. For example, “ABC Company Invoice #123456 Remittance”.


Start with a personalized greeting addressing the receiver by name. This helps to establish a connection and foster good communication.


The opening should briefly summarize the purpose of the email. For example, “This email is to inform you of payment for Invoice #123456 from ABC Company.”

Payment Information

This is the meat of the email. It should include all relevant details about the payment, such as the date the payment was sent, the amount, the invoice number, and any transaction IDs or reference numbers. It’s important to be as specific as possible to avoid confusion or misunderstandings.

Additional Information

If there is any additional information that the receiver needs to know, such as payment terms or instructions for how to handle certain situations, this should be included in a separate section following the payment information.


The closing should thank the receiver for their business and offer any additional assistance if necessary. It’s also a good idea to provide contact information to facilitate further communication.


The signature should include the sender’s name, title, and contact information.

By following this structure, you can create an effective ACH remittance advice email that clearly communicates payment information and facilitates good communication between businesses.

7 Samples of ACH Remittance Advice Email for Different Reasons

Payment Not Received

Dear Customer,

We hope this email finds you well. We have noticed that your payment for the invoice number #112233 has not been received even after several attempts to reach out to you. We request you to kindly check the payment status and if there are any issues, please let us know so that we can resolve them at the earliest.

Thank you for your prompt attention in this matter.


The Billing Team

Overpayment Received


We hope this email finds you in good health. We have noticed that you have made an overpayment for your invoice #556677. We have processed the refund amount, and it will reflect in your account within the next seven business days. We appreciate your business and look forward to continuing our association in the future.

Thank you for your continued support.

Best wishes,

The Finance Team

Payment Received with Incorrect Amount

Dear Valued Customer,

We hope this email finds you well. We have received your payment for invoice #778899, but the amount received is different from the amount mentioned in the invoice. Kindly check the payment details and email us the correct amount at your earliest convenience so that we can update our records accordingly.

Thank you for your cooperation in this matter.

Best regards,

Accounts Receivable Department

Payment Received with Incorrect Invoice Number


We hope you are doing great. Recently, we received a payment from your account, but unfortunately, the invoice number mentioned on the check is incorrect. Kindly share the correct invoice number, so we can apply the payment to the correct account. If you have any queries, please don’t hesitate to contact us.

Thank you for your attention to this matter.

Best regards,

Accounts Payable Team

Pending Payment Reminder

Dear Customer,

We hope this message finds you well. This email is a reminder regarding your pending payment for the invoice number #332211. Please make sure to clear the payment as soon as possible to avoid any late payment penalties. Please feel free to reach out to us for any assistance or if you require any clarification.

Thank you for your business.

Best wishes,

The Finance Department

Advance Payment Received

Dear Valued Customer,

We hope you are doing well. We would like to inform you that an advance payment of $2000 has been received for invoice #990011. We appreciate your trust in our services and look forward to continuing our business relationship. Please feel free to contact us if you have any questions or concerns.

Thank you for your business.

Best regards,

The Billing Team

Payment Confirmation


We hope this email finds you well. We are writing to confirm the receipt of payment for the invoice number #441122. We have successfully processed your payment, and it has been reflected in your account. Please feel free to contact us if you require any further assistance.

Thank you for choosing our services.

Best regards,

The Finance Department

Related Tips for an Effective ACH Remittance Advice Email Sample

Automated Clearing House (ACH) remittance advice is an electronic document that contains information about a payment made to a vendor or supplier. Sending an ACH remittance advice email sample to vendors is an important part of business operations. Below are some tips for creating an effective ACH remittance advice email sample:

  • Begin with a clear and concise subject line. This will help the receiver know what the email is about and make it easier for them to find the email later.
  • Include a greeting or introduction in the body of the email. This creates a friendly tone and helps to build a positive relationship with the vendor.
  • Provide a detailed description of the payment made, including the exact amount and date.
  • If possible, provide a breakdown of how the payment was made. This could include details on any discounts or fees that were applied.
  • Include any other relevant information, such as a reference number or invoice number. This makes it easier for the vendor to reconcile their accounts.
  • Mention any upcoming payments or bills that the vendor can expect from your organization. This will help them to plan their finances better.
  • Close the email with a friendly and professional tone. Thank the vendor for their business and offer to answer any questions they may have.

In conclusion, sending an ACH remittance advice email sample is an important part of maintaining a positive relationship with your vendors. By following these tips, you can create an effective email that provides all the necessary information and helps to build trust with your vendors.

ACH Remittance Advice Email Sample FAQs

What is an ACH transfer?

An ACH (Automated Clearing House) transfer is an electronic funds transfer system used in the United States. It allows businesses and individuals to send and receive payments electronically, which are processed through the Federal Reserve Bank.

What is a remittance advice?

A remittance advice is a notification sent by a payer to a payee to inform them of a payment made. It usually contains information on payment details such as the amount paid, the payment date, the payer’s name, the payee’s name, and any other important information related to the payment.

What is an ACH remittance advice email?

An ACH remittance advice email is an electronic notification sent to a payee after an ACH payment has been made. It includes information about the payment, such as the payment amount, date, and details on the payer and payee.

What should I do if I receive an ACH remittance advice email?

You should review the information in the email carefully to ensure that it matches your records. If you notice any discrepancies or have any questions about the payment, you should contact the payer directly to address the issue.

What happens if there is an error in the ACH transfer?

If there is an error in the ACH transfer, the payment may be rejected or returned, and you will need to work with the payer to correct any issues. It’s important to review the ACH remittance advice email carefully to ensure that all the information is accurate and that there are no errors or discrepancies.

What are some common types of ACH payments?

Common types of ACH payments include payroll, vendor payments, tax payments, and electronic check (eCheck) payments.

Can I opt-out of receiving ACH remittance advice emails?

It depends on the payer’s policies. Some payers require that remittance advice emails be sent out as a standard operating procedure, while others may allow you to opt-out. If you would like to opt-out, contact the payer to see if they can accommodate your request.

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