How to Draft a Resolution Letter: A Step-by-Step Guide

Have you ever found yourself in a tricky situation where you had to draft a resolution letter but didn’t know where to start? It can be challenging to navigate through legal jargon and communication protocols to ensure a satisfactory outcome for all parties involved. Luckily, there is a simple approach you can follow to draft a resolution letter that gets results.

The first step is to clearly define the problem and identify the key players and their roles. This will help you stay focused on the issue at hand and avoid getting sidetracked by irrelevant details. Next, outline your proposed solution in a concise and easy-to-understand manner. Use bullet points or numbered lists to make it easy for the reader to follow along.

One helpful tip is to include specific examples or case studies that illustrate how your proposed solution has worked in similar situations. This will add credibility to your proposal and give the reader a better understanding of how it can be applied in their specific case.

Remember to keep the tone of your letter professional and clear, avoiding emotional language or blame-shifting. If necessary, provide supporting documentation or evidence to back up your proposed solution. Finally, offer to work collaboratively with the other party to find a mutually agreeable resolution.

To make the process even easier, there are many examples of resolution letters available online that you can edit as needed to fit your specific situation. By following these simple steps and using available resources, you can draft a resolution letter that is effective and gets results.

The Best Structure for How to Draft a Resolution Letter

When it comes to drafting a resolution letter, it’s important to have a clear and concise structure in place. This not only ensures that your message is delivered effectively but also makes it easier for the reader to understand your point of view. Here’s a step-by-step guide to help you draft an effective resolution letter.

1. Start with an Introduction: Begin your letter with a clear introduction that explains the purpose of your resolution. Let the reader know who you are, what organization you represent, and why you are writing the letter. Keep this section brief and to the point, but make sure you include all relevant information.

2. State the Problem: Next, you need to clearly state the problem or issue that you are addressing in your letter. Use specific examples or data to support your claim and make it clear how this issue is affecting your organization or community. Be sure to avoid emotional language and stick to the facts.

3. Propose a Solution: Once you have made the problem clear, it’s time to propose a solution. Offer specific actions that you believe will address the issue at hand. Again, use data or examples to support your arguments, and make sure your proposed solution is feasible and practical. If you have multiple solutions, prioritize them in order of importance.

4. Provide a Call to Action: In this section, you need to clearly state what you want your reader to do. It could be something as simple as considering your proposal, or something more specific like taking action to rectify the problem. Be sure to provide clear instructions and make it easy for the reader to take action.

5. Conclusion: Finally, wrap up your letter with a clear summary of your proposal, and the reason why it’s important to take action. Thank your reader for their time and consideration, and leave your contact details if they require further information or wish to discuss the matter further.

In conclusion, drafting a resolution letter can be challenging, but by following these step-by-step guidelines, you can significantly improve your chances of success. Keep it clear, concise, and to the point, and make sure your letter addresses the problem, offers a solution, and includes a clear call to action. With a little bit of preparation and effort, you can make a meaningful impact and achieve your desired results.

Sample Resolution Letter for Employee Job Performance

Recommendation to Improve Employee Job Performance

Dear [Name],

I am writing this letter to recommend steps to improve your job performance as an employee in our company. I believe that with a few adjustments, you can increase your productivity and contribute more positively to our team.

Firstly, I suggest that you review and understand your job responsibilities and requirements. This will help you prioritize your tasks and complete them more efficiently. Secondly, I recommend that you set goals to improve your skills and knowledge in your field. Attending training and development programs can help you stay updated and grow professionally.

Overall, I am confident that with these changes, you can significantly improve your job performance. Thank you for your dedication and hard work, and I look forward to seeing positive changes soon.

Sincerely,

[Your Name]

Sample Resolution Letter for Customer Complaint

Resolution of Customer Complaint

Dear [Customer Name],

Thank you for bringing to our attention the issue you faced during your recent experience with our company. We value your feedback and apologize for any inconvenience caused.

We have taken immediate action to address the situation and ensure that it does not happen again. Our team has reviewed our policies and procedures to ensure that they are in line with our commitment to providing excellent customer service and quality products.

Once again, please accept our apologies, and we appreciate your feedback. We hope you will give us the opportunity to serve you better in the future.

Sincerely,

[Your Name]

Sample Resolution Letter for Billing Dispute

Resolution of Billing Dispute

Dear [Customer Name],

We are sorry to hear that you had a billing dispute with our company. We appreciate you bringing this to our attention and want to assure you that we will resolve the issue promptly.

Our team has reviewed your account and identified the problems with the billing. We have taken corrective action to rectify the error and ensure that it will not happen in the future.

We value your business and want to apologize for any inconvenience caused. Please feel free to contact us if you have any further concerns.

Sincerely,

[Your Name]

Sample Resolution Letter for Product Return

Resolution of Product Return

Dear [Customer Name],

We are sorry to hear that you had to return the product you purchased from our company. We value your business and want to make sure that you are satisfied with our service and products.

Our team has reviewed your request and processed your refund. The amount will be credited to your account within a few business days. We want to assure you that we will take corrective action to prevent such issues from happening in the future.

Please feel free to contact us if you have any further concerns or feedback.

Sincerely,

[Your Name]

Sample Resolution Letter for Employment Termination

Resolution of Employment Termination

Dear [Employee Name],

I regret to inform you that, due to your poor job performance, we have decided to terminate your employment with our company. We value our employees but also expect them to meet our standards and work ethics.

The decision of employment termination was not taken lightly, and we hope you understand the reasons behind it. We will provide you with the necessary paperwork and assist you in finding a new job.

We wish you all the best in your future endeavours and hope that you use this opportunity to improve your job performance.

Sincerely,

[Your Name]

Sample Resolution Letter for Promotion

Recommendation for Promotion

Dear [Employee Name],

It gives me great pleasure to recommend you for a promotion to [Position Name]. Your hard work, dedication, and exceptional job performance have not gone unnoticed.

You have consistently demonstrated your ability to lead and manage a team, work under pressure, and exceed expectations. Your contributions to the company have been invaluable, and we believe that you would excel in the new role.

We are confident that you have the necessary skills and attitude to grow in your career and make a positive impact on the company. Congratulations on the well-deserved promotion opportunity.

Sincerely,

[Your Name]

Sample Resolution Letter for Scholarship

Recommendation for Scholarship

Dear [Scholarship Committee],

I am writing this letter to recommend [Student Name] for the [Scholarship Name]. [He/She] has shown exceptional academic performance and involvement in extracurricular activities.

[Student Name] has consistently demonstrated a passion for learning and a commitment to excellence. [He/She] has maintained a high grade point average, participated in community service projects, and held leadership positions in school clubs.

I believe that [he/she] would benefit greatly from this scholarship, and it would help [him/her] reach [his/her] academic and career goals. I highly recommend [Student Name] for the [Scholarship Name].

Sincerely,

[Your Name]

Tips for Drafting a Resolution Letter

There are several key factors to keep in mind when drafting a resolution letter. Whether it’s a personal or professional situation, the following tips can help you craft a well-written and effective letter:

  • Begin with a clear introduction: Start by introducing yourself and stating the purpose of the letter. Provide some context for the situation you are addressing, and make sure to use a professional tone throughout.
  • State the problem or issue: Once you have established the purpose of the letter, clearly state the problem or issue you are addressing. Be as specific as possible, and provide any relevant details or background information that may be necessary for the reader to understand the situation.
  • Propose a solution or course of action: After outlining the problem, it’s important to propose a potential solution or course of action. This could involve outlining steps that you will take or recommendations for the recipient to consider. Make sure your proposed solution is actionable and realistic.
  • Provide supporting evidence: If you have any evidence that supports your claims or proposed solution, include it in the letter. This could include data, statistics, or other documentation that helps to make your case.
  • Offer to collaborate: If appropriate, offer to collaborate with the recipient to find a resolution. This could involve offering to meet in person to discuss the situation, or suggesting that you work together to find a mutually acceptable solution.
  • Close with a call to action: Conclude the letter with a clear call to action, such as a request for a response or a specific deadline for taking action. Make sure the recipient knows exactly what is expected of them as a result of the letter.
  • Proofread and revise: Finally, make sure to proofread and revise the letter carefully to ensure that it is free from errors and effectively communicates the intended message. Consider having a trusted colleague or friend review the letter as well, to ensure that it is clear and effective.

By keeping these tips in mind, you can increase your chances of drafting a resolution letter that effectively communicates your message and leads to a positive outcome.

FAQs for Drafting a Resolution Letter


What is the purpose of a resolution letter?

A resolution letter is a formal document that explains a particular problem or issue and proposes a solution or course of action to address it. It is typically used in business, government, and other organizations.

How do I begin writing a resolution letter?

Start your resolution letter with a clear and concise statement of the problem or issue you are trying to address. Then provide a summary of the proposed resolution or course of action that you are recommending. Be sure to include any underlying facts or evidence that support your proposal.

What should I include in the body of the resolution letter?

The body of your resolution letter should provide a detailed description of the proposed resolution or course of action, including any necessary background information. You should also include any supporting materials or documentation that will help to convince readers that your proposal is the right solution.

How do I conclude my resolution letter?

Conclude your resolution letter by summarizing the proposed resolution or course of action and clearly stating your recommendation. You should also provide contact information for those who may have questions or concerns about your proposal.

What should I do before submitting my resolution letter?

Before submitting your resolution letter, be sure to carefully review it for spelling and grammatical errors. You should also check that all dates, names, and facts are accurate. Be sure to follow any formatting or submission guidelines provided by the recipient.

What should I do if my resolution letter is rejected?

If your resolution letter is rejected, you may want to revise it and resubmit it. Alternatively, you may want to consider proposing a different solution or course of action. You can also seek feedback from others to help you improve your proposal.

How important is it to use clear and concise language in a resolution letter?

Using clear and concise language in a resolution letter is crucial. The language you use should be easy to understand and should clearly communicate your proposed solution or course of action. Avoid using technical jargon or overly complicated language that may confuse readers.

Conclusion: Get Resolving!

And that’s it! You’ve learned how to write a resolution letter that can help you get your issues resolved quickly and effectively. Remember to prioritize your thoughts, provide clear evidence, and remain respectful throughout your letter. Resolving problems can be a daunting task, but with practice and patience, you’ll become a resolution letter pro in no time! Thank you for taking the time to read this article and be sure to come back soon for more helpful tips and tricks!