How to Write a Performance Improvement Email: Tips and Examples

Are you struggling with how to write a performance improvement email without sounding confrontational? Do you find it difficult to articulate your concerns in a way that motivates your team rather than demotivates them? If so, you’re not alone. Many people struggle with this type of communication and the last thing you want to do is damage your relationship with your team.

But fear not, there is a solution. By using some simple techniques and best practices, you can craft a performance improvement email that is both effective and respectful. And the best part is, you don’t have to do it alone. In this article, you’ll discover proven examples of performance improvement emails that you can use as inspiration and edit as needed.

Whether you’re seeking to address a specific behavior or simply looking to improve overall productivity, we’ve got you covered. So, don’t let fear of confrontation hold you back any longer. With a bit of guidance and some practice, you can become a master of drafting performance improvement emails that yield real results. Let’s get started.

The Best Structure for Writing a Performance Improvement Email

When it comes to writing a performance improvement email, it is essential to structure it in a way that is clear, concise, and effective. Tim Ferris, renowned author and productivity guru, suggests breaking the email down into three main sections: the introduction, the body, and the conclusion.

Introduction: Begin your email with a clear and straightforward introduction that explains the purpose of your message. Start by addressing the recipient by name and explain that you want to discuss their performance. Be direct but not accusatory. Use this section to set the tone for the remainder of the email.

Body: This section should be the most detailed and provide specific examples of the issue you want to discuss. Use bullet points to break up longer paragraphs and make the content easier to read and absorb. Be candid but constructive, and avoid placing blame or appearing confrontational. Share how current performance impacts their work, team and organization in both qualitative and quantitative terms. Provide comparison with other metrics as applicable and provide concrete examples, situations, details to facilitate reasoning as to why improvement is important. Outline the next steps for collaboration towards improvement and offer support & resources.

Conclusion: The final section should summarize the key points discussed in the body and reiterate why it’s important to improve. Be sure to thank the recipient for taking the time to read your message and leave the door open for continued communication and collaboration. Encourage their feedback and/or solution suggestions.

By structuring your performance improvement email with these three main sections, you will create a clear and concise message that is most effective in driving performance improvement. While it can be uncomfortable to deliver negative feedback, doing so in a constructive manner is crucial for both personal and professional growth. Combining Ferris’ straight-forward structure with your care and authenticity prepares the foundation for a productive and positive relationship long-term. What gets measured and clarified cultivates mutual progress.

7 Performance Improvement Email Templates to Boost Productivity

Improving Communication in the Workplace

Dear Team,

Effective communication is vital to achieving success in any organization. Unfortunately, there have been instances where miscommunication has caused delays in project completion. I strongly recommend investing time in strengthening our communication skills to overcome this issue.

The following measures should be taken to improve communication:

  • Conduct regular team meetings to discuss project progress and resolve misunderstandings.
  • Encourage team members to ask questions, offer suggestions, and provide feedback.
  • Create a communication protocol that outlines how information will be exchanged among team members and stakeholders.

Let’s work together to build a more cohesive and communicative team that can achieve our goals efficiently.

Best regards,

John Doe

Enhancing Time Management Skills

Dear Employees,

Time management is crucial in ensuring productivity and meeting deadlines. I have noticed that some team members are struggling with managing their time effectively, leading to delays in project completion. Therefore, I recommend that we focus on improving our time management skills.

The following steps can be taken to improve time management:

  • Create a to-do list and prioritize tasks based on their urgency and importance.
  • Avoid multitasking and focus on one task at a time.
  • Eliminate distractions by turning off notifications and minimizing unproductive activities.

By implementing these measures, we can ensure that we are making the most out of our time and completing projects on time.

Best regards,

Jane Smith

Improving Customer Service Performance

Dear Customer Service Team,

We all know that providing excellent customer service is the key to business success. However, there have been instances where customer complaints were not handled in a timely and effective manner. I strongly recommend that we take measures to improve our customer service performance.

The following steps can be taken to improve customer service:

  • Provide training to staff on customer service skills, including active listening and problem-solving.
  • Assign dedicated staff to resolve customer complaints and ensure that they follow up on the issue until it is resolved.
  • Implement a feedback mechanism to gather customer feedback and address areas that need improvement.

By implementing these measures, we can ensure that we provide exceptional customer service, retain our customers, and attract new ones.

Best regards,

Joe Johnson

Improving Workplace Safety

Dear Colleagues,

Workplace safety is crucial to protect ourselves, our colleagues, and our organization. Lately, there have been some incidents that could have been avoided with better safety practices. Therefore, I recommend that we take measures to improve workplace safety.

The following steps can be taken to improve workplace safety:

  • Conduct regular safety inspections to identify and address hazards in the workplace.
  • Provide appropriate safety equipment and training to staff to ensure that they are aware of safety protocols and how to use safety equipment effectively.
  • Encourage staff to report any safety concerns or incidents immediately so that they can be addressed promptly.

By implementing these measures, we can create a safer work environment for everyone.

Best regards,

Samantha Lee

Improving Sales Performance

Dear Sales Team,

The success of our business depends on our ability to generate sales and meet revenue targets. However, our sales performance has been below par in the previous quarter. Therefore, I recommend that we focus on improving our sales performance through targeted measures.

The following steps can be taken to improve sales performance:

  • Provide staff with extensive training on sales techniques and strategies.
  • Analyze customer data to determine buying patterns and tailor sales pitches to suit their needs.
  • Provide incentives to staff to motivate them to meet or exceed sales targets.

By implementing these measures, we can increase our sales revenue and achieve our business goals.

Best regards,

Mark Wilson

Improving Work Quality

Dear Team Members,

The quality of our work is a reflection of our commitment to excellence. However, there have been instances where the quality of our work has not been up to par. Therefore, I recommend that we focus on improving the quality of our work to ensure customer satisfaction and business success.

The following steps can be taken to improve work quality:

  • Provide staff with appropriate training and tools to perform their job roles effectively.
  • Implement quality control measures to ensure that work output meets the required standards.
  • Encourage staff to take ownership of their work and take pride in their outputs.

By implementing these measures, we can improve the quality of our work, meet customer expectations, and enhance our reputation as a reliable organization.

Best regards,

Emily Davis

Improving Employee Engagement

Dear Colleagues,

Employee engagement is crucial in creating a positive and productive work culture. However, we have noticed that there is a lack of engagement among staff, which can lead to decreased motivation and productivity. Therefore, I recommend that we focus on improving employee engagement to create a more vibrant work environment.

The following steps can be taken to improve employee engagement:

  • Provide staff with opportunities for professional growth, such as training and development programs.
  • Recognize and reward staff for their contributions and achievements.
  • Encourage staff to participate in decision-making processes and take ownership of their work.

By implementing these measures, we can create a workplace where staff are motivated, engaged, and committed to achieving our organizational goals.

Best regards,

Matt Thompson

Tips for Writing a Performance Improvement Email

Writing a performance improvement email can be a challenging task. It requires a delicate balance of constructive criticism and positive reinforcement. The email needs to motivate the recipient to grow and improve, but it also needs to avoid demoralizing them. We have compiled a list of tips to help you write an effective performance improvement email:

  • Focus on specific examples: Don’t make general statements about the person’s performance. Instead, use specific examples of tasks or situations where they could have done better. This approach helps the recipient understand what they need to work on to improve.
  • Be objective: Avoid using language that can be interpreted as personal attacks or criticism. Stick to objective language that focuses on the results or outcomes of their performance.
  • Discuss the impact: Explain how their poor performance is affecting the team, department, or organization. This approach can be especially effective in motivating the recipient to improve, as they can see the real-world impact of their actions.

In addition to the tips above, there are a few other things you should keep in mind when writing a performance improvement email:

  • Collaborate with others: Before sending the email, consider consulting with others who work closely with the recipient. They may be able to offer additional insights or suggestions for improvement.
  • Offer support: Make it clear that you are willing to provide any necessary support or resources to help the recipient improve. This can help them feel less defensive and more open to feedback.
  • End on a positive note: After discussing areas for improvement, end the email with a positive and motivational message. Reinforce your confidence in their ability to improve and succeed.

By following these tips, you can write a performance improvement email that is effective, constructive, and motivating. Remember, the goal of the email is to help the recipient grow and improve, not to demoralize them. With careful planning and thought, you can achieve this goal and help your team or organization succeed.

FAQs on Writing Performance Improvement Emails


What should I include in a performance improvement email?

A performance improvement email should clearly state the areas where improvement is needed, the specific actions that need to be taken, and a timeline for these actions to be completed. It should also include any support or resources that are available to the employee.

How do I give constructive feedback in a performance improvement email?

Use specific examples of areas where improvement is needed and avoid making it personal. Use language that empowers the employee to take charge of their own improvement and offer support and guidance where needed.

How can I make a performance improvement email sound positive and motivating?

Start by acknowledging any positive contributions the employee has made and frame the email as an opportunity for growth and development. Use motivational language and offer praise and encouragement for any progress that is made.

What language should I avoid in a performance improvement email?

Avoid language that is accusatory, judgmental, or overly critical. Avoid using terms like “failure” or “incompetence” and instead focus on constructive feedback and actionable steps for improvement.

How should I follow up after sending a performance improvement email?

Schedule a meeting with the employee to discuss the email and ensure that they have a clear understanding of what is expected of them. Provide ongoing support and feedback during the improvement process and regularly check in to monitor progress.

How can I ensure that a performance improvement email is effective?

Be clear, concise, and specific in your feedback and recommendations. Give the employee actionable steps for improvement and provide support and resources where necessary. Set clear deadlines and measurable goals for improvement, and regularly check in to monitor progress.

What should I do if an employee is not receptive to a performance improvement email?

Try to understand why they may not be receptive and address any concerns or challenges they may be facing. Offer support and guidance and encourage them to take ownership of their own improvement. If necessary, involve additional support or resources such as HR or a performance coach.

Wrapping it up

So there you have it, folks! Writing a performance improvement email doesn’t have to be a daunting task. Just remember to be clear, specific, and encouraging while offering actionable advice. Remember, these emails aren’t just about improving performance, but also about empowering your team members to grow professionally. We hope you found these tips helpful and that you’ll use them to bring out the best in your team. Thanks for reading and we’ll see you again soon with more practical advice for your work life. Onwards and upwards!