How to Recall an Email: A Guide with Recall Email Sample

Have you ever sent an email only to realize after hitting “send” that you made a mistake? Perhaps you mistakenly addressed the email to the wrong person, forgot to attach a crucial document, or made a typo that completely changed the meaning of your message. The good news is that there’s a solution: the recall email feature. In this article, we’ll explore what a recall email is and provide you with some recall email sample templates that you can easily edit to fit your needs. Whether you’re a busy professional or just someone who values clear communication, our recall email samples will help you take control of your inbox and avoid any embarrassing mistakes.

The Best Structure for a Recall Email Sample

When it comes to recall emails, the structure is just as important as the content. The goal is to make sure that the recipients are aware of the recall and take action as quickly as possible. To make your recall email effective, you need to follow a few key steps.

Step 1: Start with a strong subject line

The subject line is the first thing that recipients will see when they receive your recall email. It’s crucial to make it clear and attention-grabbing. Use words like “urgent” or “important” to convey the seriousness of the situation. You can also include the product name and the word “recall” to make it clear what the email is about.

Step 2: Use clear and concise language

Recipients of recall emails are often stressed and worried, so it’s important to use clear and concise language that is easy to understand. Use simple sentences and avoid technical jargon or complicated explanations. Be specific about the issue and provide clear instructions on what the recipient should do next.

Step 3: Provide all necessary details

Include all relevant information in your recall email, such as the product name, the reason for the recall, and any potential risks. Also provide a detailed explanation of what recipients should do to return or dispose of the product. This will help ensure that everyone is on the same page and will reduce the likelihood of confusion.

Step 4: Offer a solution to the problem

Most recipients will be concerned about how the recall will affect them. It’s important to offer a solution to the problem and provide some reassurance. This could be as simple as offering a refund or replacement or providing information on how to get the product repaired. Make it as easy as possible for recipients to take action.

Overall, the best structure for a recall email sample is one that is clear, concise, and provides all the necessary details. By following these steps, you can ensure that your recall email gets the attention it deserves and that recipients take the necessary steps to protect themselves and others.

7 Recall Email Sample for Different Reasons

Recall Email for Product Defect

Dear Esteemed Customer,

We regret to inform you that one of our products has been recalled due to a defect discovered during a routine quality check. We take our commitment to provide you with high-quality products seriously, and we apologize for any inconvenience caused.

If you have purchased the affected product, please stop using it immediately and return it to our nearest store for a full refund. We have taken measures to fix the defect to ensure that our products remain safe for use.

We appreciate your cooperation and continued patronage.

Best regards,

[Your Name]

Recall Email for Software Update

Dear Valued User,

We would like to remind you that we have an upcoming software update for our product to enhance your user experience and provide better functionality. This update comes with new features and bug fixes to ensure that the software operates smoothly.

We recommend that you update your software to the latest version as soon as it is available to enjoy maximum benefits from our innovative product. For details on how to do so, please follow the instruction provided on the product update page.

Thank you for choosing our product and being part of our community.

Yours sincerely,

[Your Name]

Recall Email for Event Cancellation

Dear Attendee,

We regret to inform you that the event you registered for has been canceled due to unforeseen circumstances. We understand that this might cause inconvenience to you and any other person who planned to attend. We appreciate your understanding and apologize for any inconvenience caused.

We assure you that we will notify you of any rescheduling of the event in the future. We also advise that any fees paid for registration can be refunded by contacting our customer service line for assistance. Our team is readily available to answer any inquiries.

We appreciate your interest in our event and look forward to seeing you at future events.

Best regards,

[Your Name]

Recall Email for Invoice Correction

Dear Esteemed Client,

We have noticed an error in one of our invoices which we had previously issued. We kindly request that you review the revised invoice sent to you to avoid any misunderstandings that might arise from the mistake.

We apologize for any inconvenience caused by this error and assure you that we have put measures in place to prevent such occurrences in the future. Should you have any inquiries or questions, do not hesitate to contact us.

Thank you for your trust in our services and continued patronage.

Yours sincerely,

[Your Name]

Recall Email for Change of Meeting Venue

Dear Sir/Madam,

We would like to inform you that we have changed the venue of the meeting we scheduled for the 26th of July 2021 due to unforeseen circumstances beyond our control. The new venue is at the Grand Conference Hall, Main Building, instead of the previously communicated venue.

We apologize for any inconvenience this might cause and kindly request that you take note of the new meeting venue. For any inquiries, please contact us through the emails provided.

We appreciate your understanding and look forward to seeing you at the meeting.

Best regards,

[Your Name]

Recall Email for Delayed Order

Dear Customer,

We regret to inform you that there has been a delay in the shipment of your order. We understand how frustrating this can be and assure you that we are doing everything possible to expedite the delivery process.

We will keep you updated on the progress of your order and provide you with a new delivery date as soon as we can. We apologize for any inconvenience caused and appreciate your patience and understanding.

Thank you for choosing our product and trusting us with your orders.

Yours sincerely,

[Your Name]

Recall Email for Survey Participation

Dear Survey Participant,

We would like to remind you to complete the survey that we sent to you a few weeks ago. Your feedback is essential in helping us improve our products and services and ensure that we meet your expectations.

We have extended the deadline for the survey to accommodate any inconveniences that might have hindered you from participating initially. We kindly request that you dedicate some time to complete the survey, and we appreciate the effort you would take to help us grow.

Thank you in advance, and we look forward to hearing your thoughts.

Best regards,

[Your Name]

Tips for Recalling an Email: Avoiding Embarrassment and Regrets

Have you ever sent an email in haste, only to realize that you made an embarrassing mistake? Or perhaps, you hit “send” prematurely and sent an email to the wrong person? Fortunately, most email platforms offer the option to “recall” an email, which can save you from potential embarrassment or regret. Here are some tips for recalling an email:

1. Act promptly: If you realize that you made a mistake in an email, it’s important to act promptly before the recipient reads it. The longer you wait, the greater the chances that the recipient has already read the email, making it impossible to recall.

2. Double-check before sending: It’s always a good idea to double-check your recipients and message content before clicking “send.” Check for spelling and grammar errors, and ensure that you’re sending the email to the correct recipients.

3. Know the limitations: Not all email platforms support the recall function, and even those that do have limitations. For example, you may only have a limited time period to recall an email before it’s sent and read. Be familiar with your email platform’s policies regarding recalling emails.

4. Don’t rely on the recall function: While the ability to recall an email can be useful, it’s not foolproof. There’s always a chance that the recipient has already read the email, or that it was sent to a distribution list where it may have been opened by someone else. It’s best to always think twice before hitting “send.”

5. Consider alternative methods: If you’re unable to recall an email or think that the recipient may have already read it, consider sending a follow-up email or picking up the phone to discuss the matter directly with the recipient. In some cases, a face-to-face meeting may be the best course of action to clear things up.

By following these tips, you can avoid potentially embarrassing or regretful situations by recalling an email. Remember, it’s always better to err on the side of caution before hitting “send.”

FAQs related to Recall Email Sample


What is meant by recall email?

Recall email is a feature of email systems that allows the sender to retrieve an email message that has been delivered.

Why do we need to recall email?

Recalling an email is useful when a message is sent in error, or when the wrong recipient is selected, and the message contains sensitive information.

Is it possible to recall an email after it has been read?

No, once an email has been read, it cannot be recalled. The recipient has already seen the content of the message.

What are the steps to recall an email?

The steps to recall an email differ based on the email system being used. However, in general, one needs to open the sent message, select the recall option, and choose the reason why. The email system will then check if the message hasn’t been read yet and retrieve it.

Is recalling email always successful?

No, recalling email is not always successful. If the recipient has already read the message or deleted it, it cannot be recalled.

How can I verify if the email has been recalled?

There is no way to ensure that a message has been successfully recalled. However, the email system will provide a notification confirming whether the recall was successful or not.

Can I recall an email that was sent from an older version of my email system?

Recall email feature is not available in many older email systems. It won’t be possible to recall an email sent with an older version of the system that doesn’t support this feature.

Time to Recall the Recall Email Sample

And that’s it, folks! I hope this article has been helpful in giving you some insights and tips on how to craft an effective recall email sample. Remember, mistakes can happen to anyone, but it’s how you handle them that counts. Make sure to personalize your message, show empathy, and provide clear instructions to your recipients. Thanks for reading and good luck with your recall efforts! See you again soon for more lifelike topics.