10 Best Free Shipping Email Templates for E-commerce Websites

Looking for a hassle-free way to communicate with your customers about their shipments? Look no further than our shipping email template free! This invaluable tool is designed to help you create effective and professional shipping emails that will keep your customers informed and happy.

With our shipping email template free, you’ll find a variety of examples that you can use as a starting point for your own emails. These examples are fully customizable, so you can edit them as needed to create emails that are tailored to your business and your customers.

So whether you’re looking to provide tracking information, notify customers of delays, or simply provide a friendly update on their order, our shipping email template free is the ideal solution. Say goodbye to stressful and time-consuming email writing, and say hello to streamlined and effective communication with your customers. Try it today!

The Best Structure for Shipping Email Template – Simplify Your Customer Experience

When designing and sending a shipping email, it’s important to make the process as simple and clear as possible for your customers. A well-structured shipping email template can go a long way in keeping your customers engaged and satisfied with their purchase. Here’s what you need to consider when creating the best structure for your shipping email template:

1. Subject line

The first element of your shipping email that most customers will see is the subject line. Be sure to make it succinct and clear, highlighting the important details such as order number and shipping date. This will increase the chances that your customers will open the email and continue reading.

2. Greeting

Start your email with a friendly and personal greeting. Address your customer by name and thank them for their purchase. This will help to set the tone for a positive and engaging email.

3. Order details

The main purpose of a shipping email is to provide your customers with the tracking information and details about their order. Be sure to include all the relevant details such as order number, shipping date, expected delivery date, and a link to track the shipment. This will help your customers to keep track of their order and plan for its arrival.

4. Contact information

Include your contact information in the shipping email template so that your customers can reach out to you if they have any questions or concerns about their order. This will help to build trust and increase customer satisfaction.

5. Call-to-action

End your shipping email with a clear call-to-action. Encourage your customers to share their feedback or write a review of their purchase. This will help you to improve your products and services and also provide social proof to potential customers.

Following these tips for structuring your shipping email template will help you to create a positive and engaging experience for your customers. Keep it simple and clear, and focus on providing the important details that they need to know to track their order and plan for its arrival.

Shipping Email Templates for Various Reasons

1. Shipping Confirmation Email

Dear [Customer Name],

We are happy to confirm that your recent order [Order Number] has been shipped and is on its way to you. We have attached your tracking number [Tracking Number] for your convenience.

Your estimated shipping time is [Shipping Time], and we do hope that your order reaches you in good time. If you have any questions or concerns, please do not hesitate to contact us at [Customer Service Email]. We are always happy to help!

Thank you for choosing [Your Company Name] as your preferred shopping destination.

Warm regards,

[Your Name]

2. Shipping Delay Email

Dear [Customer Name],

We regret to inform you that there is a delay in shipping your recent order [Order Number]. Our team is doing their utmost to resolve the issue, and we are committed to keeping you informed of any updates.

We sincerely apologize for any inconvenience caused and assure you that your order will be shipped as soon as possible. We value your business and want to make things right. If there is anything we can do to assist in the meantime, please do not hesitate to reach out to us at [Customer Service Email].

Thank you for your patience and understanding.

Best wishes,

[Your Name]

3. Shipping Confirmation & Feedback Request Email

Dear [Customer Name],

We are delighted to inform you that your recent order [Order Number] has been shipped and is on its way to you! We hope you enjoy your purchase.

We would be grateful if you could take a moment to provide us with feedback about your shopping experience and the products you have received. Your feedback helps us improve our products and services and ensures we meet your needs effectively. Here’s a link to our feedback survey [Feedback Link].

As always, if you have any questions or concerns, please do not hesitate to contact us at [Customer Service Email].

Thank you for choosing [Your Company Name.] We value your continued support.

Warm regards,

[Your Name]

4. International Shipping Customs Declaration Email

Dear [Customer Name],

We are writing to inform you that we have shipped your order [Order Number] and the package has cleared customs clearance at [Country Name] We have attached your tracking number [Tracking Number] for your convenience.

Please note that delivery times may vary due to customs clearance requirements and local postal services. If you have any questions or concerns, please do not hesitate to contact us at [Customer Service Email].

Thank you for your patience and understanding. We look forward to your continued support.

Best wishes,

[Your Name]

5. Order Cancellation Confirmation Email

Dear [Customer Name],

We are writing to confirm that your recent order [Order Number] has been cancelled as per your request. We do hope that we can assist you with your shopping needs in the future.

If you have any further questions or concerns, please feel free to contact us at any time at [Customer Service Email]. We would be happy to help you with any other needs you may have.

Thank you for your patronage of [Your Company Name].

Best regards,

[Your Name]

6. Shipping Damage Complaint Email

Dear [Customer Name],

We are very sorry to hear that your recent package [Order Number] was damaged in shipping. We understand how frustrating it can be when something you have purchased arrives in less than perfect condition, and we want to ensure that you are satisfied with your buying experience.

Please email us at [Customer Service Email] with a photo of the damage and your order number to receive a return label and to exchange the product for a new one. We value your patronage and remain at your service.

Best regards,

[Your Name]

7. Order Return Confirmation Email

Dear [Customer Name],

We are writing to confirm receipt of your recent return [Return Order Number]. The item(s) have been received and processed, and your account will be refunded for the full amount within [Refund Time Frame]. We understand that returning an item can be a hassle and are committed to making the process as smooth as possible.

If you have any further questions or concerns, please do not hesitate to contact us at [Customer Service Email]. We would be happy to help you with your future needs.

Thank you for your support of [Your Company Name].

Best regards,

[Your Name]

Tips for Shipping Email Template Free

If you’re looking to send out an email to your customers, it’s important to ensure that your email template is ship-ready. Shipping your email template free can be a great way to reach a wider audience without having to spend a lot of money. However, there are certain things to keep in mind when creating an email template that’s ready to be shipped. Here are some tips for shipping email template free.

Firstly, always keep your content concise. No one wants to read a lengthy email that’s full of irrelevant or unnecessary information. Make your emails short, sweet, and to the point. Your email should be easy to scan and understand, which means it should be broken up into smaller sections with bullet points or subheadings.

Secondly, use responsive design. Your email should be optimized for mobile devices. A lot of people open emails on their smartphones or tablets, so it’s important that your email looks good and can be read easily on a smaller screen. Ensure that your email template is formatted to look great on different screen sizes.

Thirdly, personalize your emails. This means you should use the recipient’s name in the email and tailor the content to their interests if possible. It can even be helpful to segment your email list and send different emails to different groups of people based on their preferences or behaviours. This will help to increase engagement and make your email feel more relevant and personalized.

Fourthly, include a strong call-to-action (CTA). Your CTA should be prominent and clearly communicate what you want the recipient to do. This could be to sign up for a newsletter, purchase a product, or simply reply to the email with feedback. Ensure that your CTA stands out and is easy to find in the email.

Finally, always test your email template before shipping. Check that your emails look good on different devices and email clients. Ensure that all links are working and that there are no spelling or grammar errors. You could even send a test email to yourself or someone else before sending it out to your entire email list.

Following these tips will prepare your email template for free shipping and help you to reach your audience effectively. Remember, keeping your content concise, using responsive design, personalizing your emails, including a strong CTA, and testing your email template are all crucial steps to take when shipping your email template free.

Shipping Email Template FAQs


What is a shipping email template?

A shipping email template is a pre-designed email format that businesses use to inform customers about the status of their order delivery.

Can I customize a shipping email template?

Yes, most shipping email templates are customizable and can be edited to suit your business’s branding and messaging.

How do I create a shipping email template?

You can create a shipping email template by designing an email in your preferred email marketing platform and saving it as a template for future use.

What information should I include in a shipping email template?

A shipping email template should include the order number, tracking number, estimated delivery date, and any important instructions or updates regarding the delivery.

When should I send a shipping email to my customers?

You should send a shipping email as soon as the order has been processed and shipped. This will give your customers an accurate estimate of when they can expect their delivery.

Will using a shipping email template improve my customer experience?

Yes, using a shipping email template will improve your customer experience by keeping your customers informed about their order and providing a professional and consistent email format.

Where can I find free shipping email templates?

You can find free shipping email templates on various email marketing platforms and websites that offer email marketing resources and guides.

Keep Your Shipping Emails Stress-free with These Free Templates

Now that you have the tools to ease your shipping email process, it’s time to get back to your online shop and make it thrive. However, before we say goodbye, we want to thank you for embarking on this journey with us. We hope that our article has brought you one step closer to stress-free shipping emails. Don’t forget to check back for more helpful tips and tricks later, because we’re excited to keep delivering more useful content for your ecommerce needs. Happy shipping!