Revised Invoice Email Sample: How to Send a Professional and Effective Email

Do you find it tedious to write and send revised invoices to your clients? Are you tired of wasting hours crafting the perfect email, only to receive no response or acknowledgment? Well, fear not my friend, because today I have something that will make your life easier – a revised invoice email sample.

These email samples have been carefully crafted to ensure that your clients receive a clear, concise, and professional message. They cover all the necessary information, such as the reason for the revision, the new amount due, and the payment deadline. What’s more, you can easily customize them to match your business’s voice and tone.

So, whether you’re a freelancer, a small business owner, or a corporate giant, these revised invoice email samples will save you time and spare you the headaches. Don’t believe me? Try them for yourself! You can find numerous examples online and edit them as needed to fit your specific situation.

So, what are you waiting for? Simplify your invoicing process by utilizing these revised invoice email samples today. Your clients will appreciate the clarity and professionalism, and you can get back to what you do best – growing your business.

The Best Structure for a Revised Invoice Email Sample

When it comes to communicating with clients, a revised invoice email can be a delicate matter. You want to make sure that the message is clear, concise, and professional, while also conveying your appreciation for their business. Here’s a structure that can help you achieve just that.

First, start your email with a friendly greeting. This not only sets a positive tone for the message, but also helps establish a personal connection with your client. Address them by their name and express your gratitude for their continued support. For example, “Dear John, I hope this email finds you well. Thank you for choosing to work with us.”

Next, address the issue at hand. Explain that you are sending a revised invoice and briefly mention what changes have been made. This gives the recipient a clear understanding of what the email is about and what to expect. Be sure to mention any relevant details such as the invoice number, date of the original invoice, and the reason for the revision. For example, “I am writing to inform you that we have made some revisions to your invoice #1234, which originally was sent on January 1st. The revisions were made due to an error in the calculations.”

After explaining the issue, provide a detailed breakdown of the revised invoice. This includes the correct amounts, any adjustments, and a clear explanation of how the revised charges were calculated. This shows your transparency and attention to detail, both of which are important qualities for any business. For example, “We have corrected the calculations and adjusted the final amount to reflect the correct charges. The revised invoice now shows a total of $500, which includes a 10% discount as promised.”

Finally, end your email on a positive note. Reiterate your appreciation for their business and willingness to help solve any issues that arise. Encourage them to reach out if they have any further questions or concerns. For example, “Thank you once again for choosing to work with us. We value your business and are committed to providing you with excellent service. Please don’t hesitate to contact us if you have any questions or concerns.”

In summary, a revised invoice email should be structured in a professional yet friendly manner that clearly explains the issue, provides a detailed breakdown of the revised invoice, and ends on a positive note. By following this structure, you can ensure that your message is well-received and that your client feels appreciated and taken care of.

Revised Invoice Email Samples for Different Reasons

Revised Invoice for Incorrect Product Quantity


We are writing to inform you of a discrepancy in your invoice. Upon review of our records, we noticed that the quantity of the product you received differs from what you ordered. Instead of five units, you received six units. As a result, we have updated your invoice to reflect the correct quantity. We apologize for any inconvenience this may have caused and thank you for your understanding.

Should you have any questions or concerns, please do not hesitate to contact us. We are always happy to assist. Thanks for your prompt payment.

Best regards,

[Your Name], [Your Company]

Revised Invoice for Incorrect Billing Details


We are writing to revise the invoice we sent you on [date]. We noticed that the billing details we had on record for you were incorrect, and we have updated them accordingly. The revised bill includes the corrected information, and we encourage you to review it carefully. Please disregard the previous invoice if you have already paid it.

If you have any questions or concerns, please feel free to contact us at any time. We value your business and appreciate your prompt payment.

Kind regards,

[Your Name], [Your Company]

Revised Invoice for Discount Errors

Dear [Customer Name],

Thank you for your prompt payment. We noticed that there was an error in the pricing when the discount was applied to your order [order number]. Unfortunately, the discount applied was not the correct one.

We apologize for any inconvenience this may have caused and we have revised your invoice to include the correct discount. The revised total is [correct amount] and you can pay the balance in the same manner as before [method of payment used before].

If you have any queries, feel free to contact us and we will do our best to assist you. Thank you once again for choosing us and have a great day.

Best regards,

[Your Name], [Your Company]

Revised Invoice for Price Changes

Dear [Customer Name],

This email is to inform you that we have revised your bill due to a change in our pricing policy. As of [date], the cost of the product has increased, and therefore, we have adjusted the price on your invoice accordingly. The revised amount is [correct amount] and we kindly ask that you settle this balance as soon as possible.

We apologize for any inconvenience this may cause and please know that we appreciate your ongoing business. If you have any questions or concerns, please do not hesitate to contact us.

Best regards,

[Your Name], [Your Company]

Revised Invoice for Shipping Charges

Hi [Customer Name],

We recently sent an invoice for your last order, and we have noticed an error in shipping cost. Unfortunately, we were unaware of some shipping fees that applied to your order, which we admit is our mistake. So, we have revised the bill with updated shipping charges and the corrected amount is [amount].

If you have already paid the original bill, please note that the credit will be applied to your account, and made available for your next purchase. We apologize for any trouble this may have caused, and thank you for your understanding.

If you have any queries regarding this, please contact us and we’ll be happy to assist you. Thanks for your prompt payment.

Best regards,

[Your Name], [Your Company]

Revised Invoice for Late Payment Charges

Dear [Customer Name],

We acknowledge receipt of your recent payment and are writing to inform you of the current status of your outstanding balance. After reviewing your account, we noticed that the payment has not been made in full, and there are pending late payment charges. We have therefore revised the bill to include the outstanding balance and the additional fees due to the lateness of the payment.

Please note that to avoid further penalties, we kindly ask you to settle the revised amount promptly. If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your prompt attention to this matter.


[Your Name], [Your Company]

Revised Invoice for Wrong Payment Method


We hope you are doing well. We are reaching out to notify you of an issue with your recent invoice. We noticed that you attempted to pay using a different payment method, and unfortunately, we were unable to process that payment. We have revised the invoice to reflect your preferred method of payment and simplified the steps for you to follow.

Please note that the revised bill now reflects the correct amount per the original agreement between us, and we kindly ask that you make full payment using the following payment option [insert payment form details]. Also, you may disregard the previous invoice sent to you, if you have already paid it using the wrong payment method.

Thank you for your understanding, and if you have any queries, please do not hesitate to contact us.

Have a great day.

Best regards,

[Your Name], [Your Company]

Revise Your Invoice Email Like a Pro: Tips for a Winning Sample

Invoice revisions are a fact of life for business owners. No matter how excellent your record-keeping is, mistakes will happen. That’s why it’s essential to learn the art of creating a revised invoice email that can repair any damage done to your client relationships. Here are some tips for crafting a polished, professional sample:

  • Be Polite: Never underestimate the power of a friendly tone in your revised invoice email. Start your email with a sincere apology, acknowledge the error committed, and show your willingness to help correct the mistake.
  • Explain the error: Any client receiving an incorrect invoice will undoubtedly be wondering what went wrong, and it’s your job to provide clarity. Explain what caused the mistake, and provide a detailed description of how you’ve fixed the issue.
  • Include all the details: Make sure you provide your clients with all the relevant details of the invoice revision. This includes the new invoice number, the updated amount, and any other critical changes they should know about.
  • Follow-up: After you’ve sent out the revised invoice email, make sure to follow up with your clients to ensure everything has been received and in order. This will go a long way in strengthening your client relationships as it portrays a professional touch and shows that you care about their satisfaction.

Remember, it’s not just about correcting an error; it’s about reinforcing your professional image to clients. A well-crafted revised invoice email will help you build trust with your clients and showcase your ability to handle issues professionally and efficiently.

Revised Invoice Email Sample

What is a revised invoice?

A revised invoice is an updated version of the original invoice. It is sent to the customer when there is a change in the amount due, quantity, or any other relevant information of the initial invoice.

Why do I receive a revised invoice?

You may receive a revised invoice in case of any errors or amendments to the initial invoice, such as changes to the quantity, pricing, or any other relevant information.

How do I know if the revised invoice is correct?

The revised invoice should include detailed information showing the revisions made from the initial invoice. Ensure that the document reflects accurate details according to the revised information.

Can I dispute the revised invoice?

If you feel there are any discrepancies or errors in the revised invoice, you should contact the vendor for clarification or dispute. You can work with the vendor to resolve any discrepancy in the billing process.

What should I do when I receive the revised invoice email?

You should carefully review the revision details provided in the revised invoice email and match them with the initial invoice. If the revision is in order, you need to make the payment according to the updated invoice.

Can I claim a refund based on the new revised invoice?

If there are any revisions to the initial invoice, you may have to pay more or less than the initial billing. Refund based on the revised invoice is only possible if it involves a difference in payment due from the initial invoice.

Can I request for a revised invoice?

Yes, you can request a revised invoice if you notice any errors or discrepancies during the billing process. It is best to contact the vendor to request an updated version of the invoice to avoid any future complications.

Thanks for Checking out our Revised Invoice Email Sample

We hope you found this revised invoice email sample informative and useful. With these helpful tips, you can now create your revised invoice emails with ease and professionalism. Don’t hesitate to visit us again when you need more insightful content or guidance about email writing. We are always here for you! Take care, and happy invoicing!